Refund & Cancellation Policy

This page explains how payments, cancellations and refunds work on Finova.

1. Free accounts

You can use Finova free, with no card required. Nothing is charged, so nothing needs refunding. Close the account whenever you like.

2. Paid plans

• Paid plans are billed in advance for the period you choose.
• Access starts as soon as payment clears.
• All prices are in Indian Rupees and include applicable taxes unless stated otherwise.

3. Refund window

If a paid plan is not right for you, write to us within 7 days of the payment and we will refund it in full. After 7 days, payments for the current period are not refundable.

4. When a refund is not available

• More than 7 days have passed since the payment
• The account was closed for breaking the Terms & Conditions
• The request is only because the plan went unused

5. Cancelling

Cancel any time from your profile or by writing to us. Cancelling stops the next renewal; the current paid period runs to its end, and your records stay available until then.

6. Export before you go

Download your data as CSV before an account closes. We cannot restore records once they are deleted.

7. Price changes

If prices change, the plan you are already paying for keeps its price until that period ends. New prices apply from the next renewal, and we will tell you before it happens.

8. Contact

Refund questions: finova@toolsgpt.in